At Treelos, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

  • Name
  • Email address
  • Shipping address
  • Phone number
  • Payment information
  • Account credentials

Usage Data

  • Pages visited
  • Time spent on the site
  • Products viewed
  • Referring website

Device Information

  • IP address
  • Browser type
  • Operating system
  • Device identifiers

Cookies and Tracking Technologies

Used to enhance your experience and to analyze site usage.

2. How We Use Your Information

  • Process and fulfill your orders
  • Communicate with you about your account or orders
  • Provide customer support
  • Improve our website and services
  • Send promotional offers and updates (with your consent)
  • Prevent fraud and ensure security

3. How We Share Your Information

  • Service Providers: Payment processors, shipping companies, and IT support
  • Legal Requirements: If required by law or to protect our rights
  • Business Transfers: In case of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Your Choices

  • Account Information: You can update or delete your account information at any time
  • Marketing Communications: You can opt out of promotional emails by following the unsubscribe link
  • Cookies: You can manage cookies through your browser settings

5. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

6. Children’s Privacy

Treelos does not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@treelos.com